The short version
BixoChat is an Instagram automation tool for professional accounts. It answers DMs, story replies and comments by keyword, follows a comment with a DM, collects leads with forms inside DMs, and lets an AI assistant answer whatever no rule caught. It connects through Meta's own login and runs on its servers, so it works with your phone off. There is no free plan; plans start at $9 a month, every plan has every feature, and the plans differ only in monthly response volume. This page lists what it does, what it does not do, who it suits and what it costs.
What it does
Direct Automation (DMs and story replies)
A trigger word and a reply. When an incoming DM or story reply matches the trigger (Contains, Exactly or a pattern; up to 10 triggers per automation), the reply goes out: text up to 1,000 characters, an image, a video, an audio clip or up to 10 cards, and a reply can include up to 3 buttons or 5 quick replies. Options: Require a follow before replying, a Reply delay of up to one day, Auto-like. Messages that match nothing are handled by the all-other-messages setting, which can hand them to the AI assistant. Setup: Instagram DM automation.
Comment Automation
Replies under comments that match a trigger on chosen posts or on all posts, live videos included; Any message is also a trigger kind here. The reply is fixed text (up to 10 variants, one picked at random each time) or written by the automation's own AI from a goal and a description. An optional DM follow-up goes to the commenter, one per comment (text, an image or a video; a button in it can lead to a Direct Automation); Auto-like likes the comment; Require a follow before replying lives in its settings step. Setup: Instagram comment-to-DM automation.
Form Builder and Lead Management
A form is a question-by-question conversation in DMs, started by a trigger (up to 5 triggers), up to 30 questions; every answer becomes a lead. With automatic capture on, phone numbers and emails sent on their own in ordinary DMs are saved too. Lead Management lists everyone; Excel export takes a date range, runs in the background, and the file is downloaded there or on the Jobs page. Setup: Collecting leads in Instagram DMs.
AI assistant
Workspace-wide. It answers any DM or comment that no automation handled, from a business description you write once (up to 5,000 characters) and one goal for DMs and one for comments; each channel switches on and off, and eight ready-made templates get you started. It can use the address, phone and hours saved in your profile. Limits: text replies only, it does not read your website, it has no memory of past chats, and it keeps replying while you are in a chat yourself. When an automation's own AI and the assistant could both answer, the automation wins. Setup: Instagram chatbot with the AI assistant.
Account, safety and admin
Connection health and history, a QR code for your page, and Hourly send limits you set per account for DMs and comment replies (anything over the limit queues for the next hour). Workspaces: one Instagram account and one plan each, up to 10 per login; one login per account, no team roles. A Dashboard with counters, an activity chart, top automations and time saved. A help center inside the panel (about 70 answers in English and Turkish), support tickets, notifications.
What it does not do
- No API, no webhooks, no Zapier or Make, no CRM sync. Leads leave through Excel.
- No bulk or mass DMs, no follow/unfollow automation, no story mentions (story replies are supported).
- No post scheduling, no team roles, no native app in the stores.
- The AI assistant does not read your website, does not remember past chats, and replies with text only; there is no review-before-send step for its replies.
- No payments inside DMs, and no connection to your store, stock or order system (there are no integrations).
These are the lines that matter when you compare it with multi-channel platforms: BixoChat vs ManyChat.
Who it is for
A shop, salon, restaurant, course or creator with one Instagram account (or an agency with several, one workspace each) that gets the same questions all day and wants them answered by keyword without drawing flows. If you need WhatsApp, Telegram or TikTok in the same inbox, broadcasts to a list, or a team sharing one inbox, a multi-channel platform fits better; see ManyChat alternatives.
Pricing
Four plans, every feature in every plan, priced by automated responses a month:
| Plan | Responses a month | Price |
|---|---|---|
| Beginner | 3,000 | $9 |
| Standard | 10,000 | $19 |
| Pro | 30,000 | $39 |
| Ultimate | unlimited | $99, or $79 a month billed annually |
Prices are per month in USD, billed by subscription; the payment provider may add your country's tax and shows it before you pay. There is no free plan and no trial; new accounts see a welcome discount on the Plans page. Up-to-date details are on the pricing page.
Getting started
Sign up at panel.bixochat.com with email, phone or Google (a one-time code, no password), connect Instagram through Meta's window, pick a plan and build the first automation. The walkthrough with the panel's own labels: How to use BixoChat.